Mobileum

Healthcare

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Change has long been a constant in the healthcare sector, but it has greatly accelerated in recent years. Consumer expectations are growing, driven by developments in other industries. Prices continue to rise, and more advanced medical services become available on a regular basis.

As an ecosystem of interconnected stakeholders, each one charged with a mission to improve the quality of care while lowering its cost. To ensure patient safety and quality care while realizing savings, these stakeholders are building new relationships

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Analyst estimates, backed up by our own experience, indicates that in the Healthcare sector, between 5% and 10% of overall revenue is lost along the revenue chain. The following table depicts the main areas where losses can occur and what originates them.

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Efficiently managing a Healthcare Institution implies a strict control over complex business processes. Factors such as the high volume of patients and diversity of clinical services provided, the complexity of the revenue chain covering multiple departments and systems, the co-existence of several systems and distinct sales cycles (e.g. interaction with multiple payment entities), and the operational vulnerabilities to which processes and tools are exposed (e.g. errors on the registering and validation of patient data, production and billing data, integration faults, collection delays, etc.) contribute to a considerable revenue leakage exposure.

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