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Fraud Management

Can you prevent, detect and manage fraud, all from a single platform? If not, it’s time to change your fraud management software.

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Fraud Prevention Solutions

Get the latest protection for you and your customers when it comes to telecom fraud.

Protect your business from the fraudulent usage of products and service outside of your network by those who have no intention of paying for them.

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Protect your business from the fraudulent manipulation of call records executed to avoid paying the defined legal charges for the services.

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Protect your business from fraudulent traffic which avoid payments due on costs generated through other networks.

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Protect your business from service abuse and helps to audit, control, and anticipate future fraud scenarios and threats.

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Protect your business from subscriber account takeover by stopping fraudsters from signing up to new contracts without valid authorization.

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Protect your business from prepaid account manipulation stopping fraudsters from illegally modifying account balances and account types.

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Download the RAID FMS Datasheet

TMForum Report - "AI: The time is now"

The telecommunications industry is in very early days of exploring how to leverage artificial intelligent (AI) and machine learning. While there are many more questions than answers about how best to use the technology, one thing is clear: Communications service providers (CSPs) need to move quickly to embrace it so that they can support the burgeoning internet of things (ioT) and deliver the kinds of services are demanding. 



A simple, effective and collaborative fraud management system

RAID FMS’ enhanced user interface sets a new benchmark for response and resolution times by managing every step of fraud detection and investigation in an integrated platform.

Adaptive case management enables you to users to define customized workflows, accelerating time to resolution, while providing a consistent and collaborative user experience.

Leverage machine learning to beat fraud

RAID FMS empowers you with an analytical tool that lets you build your own data mining models tailed for specific needs, helping you to find unusual patterns and correlations with a simple step-by-step wizard.

By combining insights gathered from machine learning with the power of an extensive rules library, RAID FMS is able to address all kinds of fraud, delivering actionable results in mere milliseconds

Zero coding approach for extended user-empowerment

RAID FMS enables you to take advantage of a fully configurable platform, from the type and source of input data to the definition and management of new fraud detection engines and rules.

Interactive dashboards and reports can be easily created through a drag-and-drop visually rich interface, allowing you to define and customize KPIs, business sensors and additional metrics which help you control and monitor your business.

Future-proof multi-technology ready

As cybersecurity concerns grow, the Internet of Things (IoT) is an enabler for launching new technologies and exploiting new fraud threats. High-performance platforms are required to examine all actions happening across a network, in real time, in order to spot abnormalities that may indicate occupational fraud, zero-day vulnerabilities and advanced persistent threats.

RAID FMS is designed to help you stop fraudulent multi-technology related activities before they occur. By combining multiple detection methods – including business rules, anomaly detection, link analytics and more – it delivers a better predictive performance with greater accuracy.

RAID FMS advantages

  • All-in-one software

    RAID FMS provides a complete suite of capabilities to manage the entire lifecycle of telecom fraud, from data loading to action.

  • Enhanced collaboration

    Integrated case management connects multiple departments creating a consistent fraud management process.

  • Hybrid approach

    By combining a rules library with machine learning RAID FMS can quickly react and stop fraud in a repeatable and auditable manner.

  • Fully configurable

    Extended user empowerment delivered through a zero coding approach that enables the platform to be tailored to user needs.

  • Future-proof

    RAID FMS multi-technology supports users to face the challenges of the 4th industrial revolution.

Watch what Ultra Mobile says about RAID

“(…) we just felt it was very easy to use and easy to understand as the end user.”

Did you know?

We work with more than 200 customers from over 108 countries

  • etisalat
  • vodafone
  • orange

RAID software platform

See the full details of the platform that runs the most innovative and widely deployed revenue assurance and fraud management software in today’s telecoms market.

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Know the unknown in fraud management

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Need more information or ready to get started?

We are present in 10 office locations around the world. Check our nearest office and get in contact with us.

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Our offices

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USA - Washington

9711 Washingtonian Blvd, Ste 550, Gaithersburg, MD 20878

Tel: +1 240 223 8080

Fax: +1 240 223 8079

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USA - Chicago

3333 Warrenville Rd., Suite 200, Lisle, IL 60532 - USA

+1 630 799 8081

+1 630 799 8083

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Portugal - Lisbon

Rua do Viriato, 13B - 1050-233 Lisboa - Portugal

+351 210 111 400

+351 210 111 401

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Portugal - Braga

Centro Empresarial de Braga, Lugar da Misericórdia - Ferreiros, Pavilhão C4 - 4705-319 Braga - Portugal

+351 253 101 400

+351 253 101 401

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Brazil - Rio de Janeiro

Barra Prime, Av. Afonso Arinos de Melo Franco, 222, Suites 1801-1809, Barra da Tijuca, Rio de Janeiro - Zip Code: 22631-455 RJ - Brazil

+55 21 2586 6500

+55 21 2543 5419

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Brazil - São Paulo

Av. Engenheiro Luís Carlos Berrini, 550 - 4º andar - Sala 20, Cidade Monções, São Paulo/SP - Zip Code: 04571-000 SP - Brazil

+55 11 4949 9591

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Brazil - Florianopolis

Espaço Primavera Garden, Rodovia José Carlos Daux, 4100 - KM 4,2 Bloco C - Saco Grande, Florianópolis - Zip Code: 88032-005 SC - Brazil

+55 48 2108 0100

+55 48 2108-0129

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Egypt - Cairo

Maadi Technology Park Maher Abaza St. Cairo, Egypt PO Box: 11435 Building Name/No: MB3 Second Floor

+ (202) 2160 2600

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Malaysia - Kuala Lumpur

Level 41, Vista Tower, The Intermark, 348, Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia

+60 3 2690 1490

+60 3 2690 1301

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Mexico - Mexico City

Andrés Bello No 45, Piso 25, esquina con Jorge Elliot, Colonia Polanco, Delegación Miguel Hidalgo, C.P. 11560, México Distrito Federal

+ 52 55 1253 4500

+ 52 55 1253 4501

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United Kingdom - London

7th Flr, Dashwood House, 69 Old Street, London, EC2M 1QS

Tel: +44 (0)20 7065 2660

Fax: +44 (0)20 7065 2661

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Spain - Madrid

Edifício Cuzco IV - Paseo de la Castellana, 141, 4ª planta, 28046 Madrid - Spain

+34 91 572 6437

+ 34 91 572 6621

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