Helpdesk Technician

Your Mission

As an Helpdesk Technician you will be based in Lisbon and you will provide fast and useful technical assistance on computer systems


Among others, your main responsibilities will be:


-Technical Support to international clients
-Provision of 1st line support for incidents
-Solving IT problems related to end users’ devices, network, and applications
-Creation, configuration and management of user accesses
-Troubleshoot and resolution of hardware and software issues


What we’re looking for

To join our team as an Helpdesk Technician, YOU must HAVE:


-Proven experience as a helpdesk technician or other customer support role
-Good Knowledge of computer systems, mobile devices and other tech products
-Proficiency in English
-Good communication and interpersonal skills
-High capacity of time management, priorities and resistance to stress
-Customer-oriented
-Good communication and interpersonal skills
-Excellent diagnostic and problem solving skills

 

And YOU must BE:


-Passionate about working with clients
-Resilient and driven to deliver
-Able to work in a dynamic environment

If you think you have what it takes to be our next Helpdesk Technician APPLY NOW!

Apply online Back

Our offices

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USA - Washington

9711 Washingtonian Blvd, Ste 550, Gaithersburg, MD 20878

Tel: +1 240 223 8080

Fax: +1 240 223 8079

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USA - Chicago

3333 Warrenville Rd., Suite 200, Lisle, IL 60532 - USA

+1 630 799 8081

+1 630 799 8083

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Portugal - Lisbon

Rua do Viriato, 13B - 1050-233 Lisboa - Portugal

+351 210 111 400

+351 210 111 401

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Portugal - Braga

Centro Empresarial de Braga, Lugar da Misericórdia - Ferreiros, Pavilhão C4 - 4705-319 Braga - Portugal

+351 253 101 400

+351 253 101 401

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Brazil - Rio de Janeiro

Barra Prime, Av. Afonso Arinos de Melo Franco, 222, Suites 1801-1809, Barra da Tijuca, Rio de Janeiro - Zip Code: 22631-455 RJ - Brazil

+55 21 2586 6500

+55 21 2543 5419

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Brazil - São Paulo

Av. Engenheiro Luís Carlos Berrini, 550 - 4º andar - Sala 20, Cidade Monções, São Paulo/SP - Zip Code: 04571-000 SP - Brazil

+55 11 4949 9591

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Brazil - Florianopolis

Espaço Primavera Garden, Rodovia José Carlos Daux, 4100 - KM 4,2 Bloco C - Saco Grande, Florianópolis - Zip Code: 88032-005 SC - Brazil

+55 48 2108 0100

+55 48 2108-0129

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Egypt - Cairo

Maadi Technology Park Maher Abaza St. Cairo, Egypt PO Box: 11435 Building Name/No: MB3 Second Floor

+ (202) 2160 2600

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Malaysia - Kuala Lumpur

Level 41, Vista Tower, The Intermark, 348, Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia

+60 3 2690 1490

+60 3 2690 1301

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Mexico - Mexico City

Andrés Bello No 45, Piso 25, esquina con Jorge Elliot, Colonia Polanco, Delegación Miguel Hidalgo, C.P. 11560, México Distrito Federal

+ 52 55 1253 4500

+ 52 55 1253 4501

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United Kingdom - London

7th Flr, Dashwood House, 69 Old Street, London, EC2M 1QS

Tel: +44 (0)20 7065 2660

Fax: +44 (0)20 7065 2661

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Spain - Madrid

Edifício Cuzco IV - Paseo de la Castellana, 141, 4ª planta, 28046 Madrid - Spain

+34 91 572 6437

+ 34 91 572 6621

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