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 October 2005, 8th Edition, quarterly edition |
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AUNA selects Revenue Assurance Solution – RAID – from WeDo Soft
Madrid , July 2005 - WeDo Soft, a leading provider of software solutions for the communications & media markets, today announced the closing of a deal to implement its Revenue Assurance product (RAID) in Auna Telecomunicaciones, the leading alternative telecommunications operator in the Spanish market. AUNA provides wireline telephony, cable television, Internet access, packages of integrated services, data transmission and advanced solutions for companies.
AUNA has experienced tremendous growth over the past years and plans to significantly reduce any potential revenue leakage, with the implementation of WeDo Soft product – RAID.
RAID is WeDo Soft's answer to the inefficiencies arise within telecom operators in trying to maintain the coherence between their entire BSS, OSS and network systems portfolio, thus minimizing revenue leakage.
"Revenue Assurance is a very important area for AUNA and this project marks another milestone in our improvement initiatives. The use of RAID as a highly configurable dedicated tool means that we can integrate our control mechanisms and assure data consistency between operational platforms. We can also monitor revenue streams in an automated way, thus empowering our Team to consistently deliver added-value to our business," said Iñaki Prego AUNA’s Director of Excellence and New Services Development, responsible for Revenue Assurance.
Juan Tonda, WeDo Spain’s Country Manager, added, "The momentum that RAID is building and its strong customer references in Spain and Europe make RAID the leading solution for Revenue Assurance. It demonstrates that RAID is continuing to gather the telecom operators’ preference and confidence. WeDo Soft is committed to RAID’s excellence assuring this to be the most complete, flexible and effective revenue assurance tool available in the market.”
The RAID solution permits the definition and implementation of the Revenue Assurance processes most adequate to each technological infrastructure and business requirements allowing for Revenue Assurance teams to save effort on usually time-consuming task and to dedicate all resources to the performing root cause analysis.
About RAID
RAID is an important tool for any telecom operator worldwide that wishes to prevent revenue loss due to data inconsistencies between their different systems – network components, operational systems and business support systems.
RAID is a modular solution comprised of:
The Platform Integrity Assurance Module performs automatic verification of subscriber data consistency between different OSS and BSS platforms. This RAID module validates discrepancies through a process of comparison across systems, such as Switches, Billing and CRM systems, and generates divergence reports and alarms.
The Revenue Flow Control Module audits the revenue chain, from event generation to the integration of these records in invoices sent to subscribers. This module monitors the exchange of information between the different systems of the revenue chain, identifying possible failures or deviations, which could lead to revenue loss, as is often the case.
The Events Control module is used to monitor the event processing chain, by tracking a sample of events, individually, from CDR generation in the switching centrals and/or service platforms to their inclusion in the invoices sent to subscribers. It also measures the performance of the flow of these events contributing for determining levels of service. This module is highly complementary to standard Test Call Generators.
In fact, RAID provides several benefits namely:
Operational revenue
Implements revenue Assurance processes detecting inconsistency and revenue loss in the network traffic, provisioning, billing, interconnection, etc. augmenting the operational revenue effectively generated.
Operational Excellence
RAID systemizes and optimizes the revenue control processes providing the means to implement large scale control mechanisms. The solution flexibility and ease of use empowers the revenue assurance team and enables the control procedures to evolve according to new control requirements, changes in the company’s strategy or by the introduction of new systems and/or solutions.
Quality of Service and Churn
RAID ensures that customers get the desired services for a fair price and error free mitigating customer dissatisfaction root causes.
About WeDo Soft
WeDo Soft, a division of WeDo Consulting, is a leading provider of software solutions for the communications & media markets. With an international presence, WeDo Soft is an ISO9001: 2000 certified organization, and a member of the GSM Association, as a provider of applications and systems. Customers include Orange, Vodafone, Telefónica, Amena, Optimus, Novis, Oi, Telemar, Brasil Telecom, among others. WeDo Soft can be found on the World Wide Web at www.wedosoft.com
About AUNA
Auna is the leading alternative telecommunications operator in the Spanish market. In only seven years of operations it has deployed the most modern telecommunications network in the Spanish market in order to provide individuals, professionals, companies and operators with the most complete range of communications and entertainment services, including wireline telephony, wireless communications, cable television, Internet access, packages of integrated services, data transmission and advanced solutions for companies.
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Optimus wins The Data Warehousing Institute 2005 Best Practices Award for the second consecutive year:
WeDo Soft delivers Optimus’ winning solution in the category of “Right Time Business Intelligence”
Paris, France , July 4, 2005 - WeDo Soft, a leading provider of software solutions for the global telecommunications market announces that Optimus, one of its customers, won the Data Warehousing Institute 2005 Best Practices Award in the category of “Right Time Business Intelligence”. WeDo Soft is, for the second consecutive year, distinguished as a solution sponsor for the Optimus project.
Traffic data is essential to any Mobile Operator. True competitive advantage can be achieved by reaching beyond regular rated call detail records (CDRs), treating unrated call detail records (UTXs) - incoming and outgoing calls, rated or free, geo-referenced origin and destination - and enriching them with customer data. However, treating UTX data implies collecting, transforming and integrating several millions of CDR data within hours. In order to cope with this challenge Optimus has selected the Traffic Configuration Solution (TCS) from WeDo Soft.
TCS is an ETL tool designed to address Traffic Data Integration. Each kind of traffic data (Voice, SMS, MMS, UMTS, etc.) is handled through specific data flows, and each data flow comprehends different phases: importing, transforming, aggregation, enriching and inserting. At Optimus, TCS handles 14 different data sources, of which Mediation, Billing System and Prepay Platform are the most important. Traffic data is then integrated at the Corporate Datawarehouse, serving more than 200 users from Marketing, IT, Engineering, Planning and Control Management, Sales and Finance.
“The implementation of TCS allows Optimus users to have traffic information at their fingertips within hours, empowering a right time business intelligence practice. The generic ETL tools are not performant and flexible enough to handle the complexity of traffic data. This made us turn to developed scattered programs and scripts that were hard to maintain. WeDo Soft’s TCS now replaces those tools, by providing the performance and scalability needed to handle ever increasing volumes of data” states Carlos Jorge, Optimus Information Systems director.
“We are very excited to receive this recognition for the second time. We believe that the efforts that we have put into Optimus’ Business Intelligence truly reflects the markets best practices, while delivering solid results for Optimus’ business,” refers José Lourenço, partner at WeDo Soft.
About Optimus
From its beginning in 1998, Optimus has been steadily growing in the Portuguese market, having in view a sole objective: to be the leader in the Portuguese telecom market, providing its Customers with high-quality services and mobile phones that improve people’s lives because they simplify, bring near and amuse. At the end of 2005 1Quarter, Optimus had already over 2.1 million customers.
Optimus is the only mobile communications company in the world to have won three consecutive GSM Awards, a distinction that reinforces its international recognition. In Portugal, the new operator has also won a number of important awards, Its technological excellence has also been recognised by the Institute of Communications of Portugal by means of the results of a survey carried out by the sector regulator regarding the quality of mobile networks in Portugal.
By constantly launching new products and services in the Portuguese market – mobile portals, SMS news services, entertainment services, GPRS services – Optimus is also the leader in terms of the usage of new technologies. For further information please visit us at www.optimus.pt
About WeDo Soft
WeDo Soft, a division of WeDo Consulting, is a leading provider of software solutions for the communications & media markets in Europe and Latin America. With an international presence in Portugal, Spain, Germany, UK and Brazil, WeDo Soft is an ISO9001: 2000 certified organization, and a member of the GSM Association, as a provider of Billing applications and systems. WeDo Soft’s clients include Orange, Vodafone, ERA GSM, Vimpelcom (Beeline GSM), Telefonica, Amena, Auna, Optimus, Novis, Oi Brasil, Telemar Brasil and Brasil Telecom. For more information, please visit the company’s website at www.wedosoft.com
About The Data Warehousing Institute
The Data Warehousing Institute™(TDWI), a division of 101communications, is the premier provider of in-depth, high quality education and training in the data warehousing and business intelligence industry. TDWI is dedicated to educating business and information technology professionals about the strategies, techniques, and tools required to successfully design, build, and maintain data warehousing implementations, and also to the advancement of data warehousing research, knowledge transfer, and the professional development of its Members. TDWI sponsors and promotes a worldwide membership program, annual educational conferences, regional educational seminars, onsite courses, solution provider partnerships, awards programs for best practices in data warehousing and innovative technologies, resourceful publications, an in-depth research program, and a comprehensive Web site.
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WeDo Soft Launches New Commissions Management System Update: CMS v5.0
Paris, France , July 4, 2005 - WeDo Soft, a leading provider of software solutions for the communications & media markets, announces the release of the latest version of their Commissions Management System (CMS v5.0) developed to cope with market demands and Telecom Operators’ requirements for extra flexibility and performance.
CMS is a sales and marketing tool that implements compensation in a competitive and innovative fashion. CMS provides telecom operators with an effective way to compensate dealers, employees and partners while establishing a close end-to-end relationship. The CMS integrated approach incorporates channel planning, incentive-types planning and calculation activities.
CMS version 5.0 provides enhanced calculation capabilities that will result in increased performance and flexibility for Telecom Operators incentive management strategies. Major improvements include the Calculation Rating Engine to allow parallel calculations by Incentive Scheme (rather than by Incentive Type as in CMS v4.0) and the possibility of commission calculation by dealer improving CMS’s simulation capabilities.
According to Ana Miranda, WeDo Soft Product Manager, “the new CMS version represents WeDo’s commitment to continuously deliver significant improvements to the way Telecom Operators manage the incentives process. The heightened functionality of the new CMS version will lift the quality of the Telecom Operators’ sales and marketing strategy, leveraging business performance”.
With the release of CMS v5.0, WeDo Soft continues to deliver on its commitment to develop CMS versions with even greater performance and flexibility.
About WeDo Soft
WeDo Soft, a division of WeDo Consulting, is a leading provider of software solutions for the communications & media markets. With an international presence in Portugal, Spain, Germany, UK and Brazil, WeDo Soft is an ISO9001: 2000 certified organization, and a member of the GSM Association, as a provider of applications and systems.
WeDo Soft's clients include Orange, Vodafone, ERA GSM, Vimpelcom (Beeline GSM), Telefonica, Amena, Auna, Optimus, Novis, Oi Brasil, Telemar Brasil and Brasil Telecom. For more information, please visit the company's website at www.wedosoft.com
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