Vodafone Portugal selects Revenue Assurance Software from WeDo Consulting

Lisbon, 13 th April 2004 – WeDo Consulting, a leading provider of software solutions for the communications & media markets, today announced the closing of a deal to implement its Revenue Assurance solution (RAID) with Vodafone Portugal.

Vodafone Portugal started an aggressive Revenue Assurance program three years ago. The implementation of We Do Consulting’s software product, RAID, is an important step towards automation, marking a new development phase on that program.

RAID will allow the integration and automation of all Revenue Assurance control processes.

RAID is WeDo Consulting's answer to the need felt by mobile operators in maintaining the coherency between their entire BSS, OSS and network systems portfolio, thus controlling revenue leakage.

"Revenue Assurance is a very important area for Vodafone and this project is another milestone in our improvement initiatives. 

The use of RAID as a highly configurable dedicated tool means that we can integrate our controls to assure data consistency in the operational platforms and also monitor the revenue streams in a automated way, thus empowering our Team to consistently deliver added-value to our business," said  Nuno Folque, head of Vodafone’s Revenue Assurance.

João Faísca, Sales & Marketing Director of WeDo Consulting added, "RAID positions WeDo Consulting as one of the leading companies in the Revenue Assurance arena. This selection of RAID marks yet another validation by the marketplace of WeDo Consulting’s current investments into RAID, a software product that complements the traditional approaches to Revenue Assurance."

The momentum that RAID is building and its strong customer references worldwide make this the leading solution for Revenue Assurance. RAID is continuing to gather the telecom operators’ preference and confidence. WeDo Consulting is committed to RAID’s excellence assuring this to be the most complete, flexible and effective revenue assurance tool available in the marketplace.

About RAID

The RAID solution permits the definition and implementation of the Revenue Assurance processes most adequate to each technological infrastructure and business requirements allowing for Revenue Assurance teams to save effort on usually time-consuming task and to dedicate all resources to the performing root cause analysis.

RAID is an important tool for any telecom operator worldwide that wishes to prevent revenue loss due to data inconsistencies between their different systems – network components, operational systems and business support systems.

Vodafone is the second largest operator in the Portuguese Telecommunications market. Its activity is focused on voice and data mobile services. It operates a nation-wide GSM cellular network and pioneered the UMTS services in Portugal in the beginning of 2004. Vodafone Portugal also provides fixed services, as a complement of its mobile offer and especially dedicated to the corporate segment. Detaining the second largest share of the total market of Telecommunications service revenues, after the historical operator, Vodafone is recognised as one of the best Portuguese companies and as one of the best international cellular operators

About WeDo Consulting

WeDo Consulting is a leading provider of software solutions and services for the communications & media markets in Europe and Latin America. With an international presence, WeDo Consulting is an ISO9001: 2000 certified organization, and a member of the GSM Association, as a provider of Billing applications and systems.

Customers include Orange, Telefónica, Amena, Optimus, Novis, Oi, Telemar, Telecom Americas and Cabovisão. WeDo consulting can be found on the World Wide Web at www.wedoconsulting.com

WEDO CONSULTING ANNOUNCES RAID 2.0 - The leading solution for Revenue Assurance

Lisbon , February 2004 – WeDo Consulting today announced the commercial availability of release 2.0. of RAID - Revenue Assurance Integrity Driller. The momentum that RAID is building and its strong customer references worldwide make this the leading solution for Revenue Assurance. It demonstrates that RAID is continuing to gather the telecom operators’ preference and confidence.

The RAID solution permits the definition and implementation of the Revenue Assurance processes most adequate to each technological infrastructure and business requirements allowing for Revenue Assurance teams to save effort on usually time-consuming task and to dedicate all resources to the performing root cause analysis.

This is critical for telecom providers worldwide, considering that analysts estimate that up to 12% of their total revenues can be lost due to data inconsistencies between on their different systems – network components, operational systems and business support systems.

• This new version adds new leakage analysis features that will help the Revenue Assurance analyst to easily identify revenue leakage. This new version includes a powerful Control Dashboard that presents revenue assurance key performance indicators through a user friendly web interface. The new version also includes new graphical reporting features enabling user defined and out-of-the-box reports with pie, bars, line, 3D graphics, among others. Beside these, the direct analysis feature was improved providing more configurable selection criterias for detailed analysis and becoming more easier to use.

Álvaro Ribeiro, WeDo Consulting’s responsible for Communications and Media Market, says “WeDo Consulting is committed to RAID’s excellence and this new version adds advanced reporting features that address our customers’ needs in detecting and correcting revenue leakage. We believe that RAID is the most complete, flexible and effective revenue assurance tool available in the marketplace.”

WeDo Consulting announces ICS 4.0 – Even more powerful collections engine for the Telecom Market.

March , 15th 2004 — WeDo Consulting today announced the release of the latest version of ICS (Integrated Collections Solution). ICS is a complete, independent and highly integrated account management solution, designed to manage and automate credit control and collection operations (front and back office) targeted mainly at Telecommunications Operators. Version 4.0 brings a further enhanced the advanced rules engine of the solution and consolidates ICS in the lead of debt management solutions for the telecom industry.

Through a user friendly drag & drop interface the collections manager can easily design the most suited collections processes based on the complex business relationships and highly configurable decisioning criteria.

It enables telecom operators to deal with the complex business hierarchies usually established delivering the highest level of control and flexibility to each debt situation. ICS provides specific collections strategies using multiple configurable decisioning criteria at the customer, account and invoice level.

The operator can address bad debt through an integrated approach considering each customer entire debt portfolio, including each multiple accounts and invoices.

Álvaro Ribeiro, WeDo Consulting’s responsible for Communications and Media Market, stated that “we are pleased to announce this new release that responds to the demands of our customers. Once again WeDo Consulting is continuing to invested in research & development thriving to best address the problems that operators face regarding account management. We believe this new version to be the right solution for any mobile, fixed or cable operator that wants to deal effectively with customers bad debt”.

This new release has already been selected by two major international telecom operators and delivers them the collections power needed to manage their millions of customers.

About WeDo Consulting

WeDo Consulting is a leading provider of software solutions and services for the communications & media markets in Europe and Latin America. With an international presence, WeDo Consulting is an ISO9001: 2000 certified organization, and a member of the GSM Association, as a provider of Billing applications and systems.

Customers include Orange, Telefónica, Amena, Optimus, Novis, Oi, Telemar, Telecom Americas and Cabovisão. WeDo consulting can be found on the World Wide Web at www.wedoconsulting.com

Roaming Inform
WeDo Consulting launches new solution for the roaming business.

Lisbon , February 2004 – WeDo Consulting has just launched a new solution for Roaming management – Roaming Inform.

Roaming Inform is a new tool designed for the automatic management of Roaming agreements’ information and it’s part of WeDo Consulting’s family of Roaming Products.

This solution allows the automatic flow of information through its central information repository to several of the telecom operator’s internal systems, including Internet, Intranet and back office, according to previously defined parameters.

Complying with GSM Association’s Roaming Code of Conduct, which defines the way and means of communicating Roaming rates to final customers, Roaming Inform is also prepared to integrate Electronic AA14 (XML) – defined by GSM Association – Roaming E-Exchange that will automate the worldwide information exchange process of Roaming agreements between operators.

This new solution includes a call simulator, to calculate the exact cost of calls made under Roaming, according to several parameters, including exchange rates.

According to Álvaro Ribeiro, WeDo Consulting’s Head of Telecommunications, “the main benefits of implementing this tool in a telecom operator are the consistency of Roaming information existing in the different systems (eliminating the error margin), the increase in productivity due to task automation and the subsequent cost reduction and the improvement in the quality of service.”

Roaming Inform can also be integrated with RMS – Roaming Management Solution –, another solution of WeDo Consulting’s portfolio, complementing its features.

According to Inês Ferreira, WeDo Consulting’s Product Manager, the new Roaming Inform solution “is a flexible and efficient solution, satisfying the management needs of the large volume of information deriving from the mobile operators’ Roaming business, enabling productivity gains and improvement in the quality of service, thus constantly contributing to the success of their business”.

About Roaming Management Solution (RMS)

RMS is a complete solution allowing the integrated management of the entire Roaming process, ensuring the required quality of a service with these characteristics, and meeting all its specific requirements in an efficient, dynamic and above all profitable way.

Roaming Management Solution is an application for the Roaming service, allowing the integrated management of roaming agreements and their information, which supports TADIG tests’ management and execution, enables the production, processing and sending of call records from customers and roamers, always using the latest TAP version. It also allows issuing High Usage Reports for the different services, including GPRS, consolidating service revenues and costs, creating a set of roaming business support reports (traffic, financial and operational) and the management of the SIM cards exchanged for testing. The system supports Roaming for prepaid/CAMEL, GPRS, WIFI and UMTS.

About WeDo Consulting

WeDo Consulting is a leading provider of software solutions and services for the communications & media markets in Europe and Latin America. With an international presence, WeDo Consulting is an ISO9001: 2000 certified organization, and a member of the GSM Association, as a provider of Billing applications and systems.

Our Customers include Orange, Telefónica, Amena, Optimus, Novis, Oi, Telemar, Telecom Americas and Cabovisão. WeDo consulting can be found on the World Wide Web at www.wedoconsulting.com