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April 2004, 2nd Edition, quarterly edition
  2004 will be the year of 3G launch but will not be the year of 3G revenues and services. First operators will continue to explore the small data revenues.  
WeDo Consulting – Leading Solutions for Telecommunications
   
   

Strategic value of Dealers incentives
As markets evolve and reach a saturation level, operators must relay on improving customer ARPU in order to continue to grow. Incentives management can be a valuable tool to motivated dealers to push the operator most valuable products and services. In a sophisticated market, operators have to...

 
   
    A talk with Alexandre Grizagoridis, Revenue Assurance General Manager from Oi, Brazil
One of the most important success factors for RA at Oi, besides top management support, was the implementation, since the first day of operations, of the required processes, systems and staff to prevent and act upon potential revenue losses. You have to realize that before deciding upon which direction…

 
   
   

Vodafone Portugal selects Revenue Assurance Software from WeDo Consulting
WeDo Consulting, today announced the closing of a deal to implement its Revenue Assurance solution (RAID) with Vodafone Portugal. The implementation of RAID is an important step towards automation. 

 
    WeDo Consulting announces ICS 4.0 and RAID 2.0
RAID 2.0 the leading solution for Revenue Assurance and ICS 4.0 an even more powerful collections engine for the Telecom Market...

 
   

Roaming Inform
WeDo Consulting launches new solution for the roaming business.
Roaming Inform is a new tool designed for the automatic management of Roaming agreements’ information and it’s part of WeDo Consulting’s family of Roaming Products...

To request more information on those solutions, please contact customerservices@wedoconsulting.com

 
     
  Please send us your comments: customerservices@wedoconsulting.com

 
   
  Will 2004 be the year of the mobile enterprise
“Responses of telecoms professionals to a commissioned online survey carried out by ARC Group just before 3GSM, clearly indicated that mobile enterprise solutions would be the hottest mobile application of 2004. ”
3G Daily News, 3 March 2004.

Customer retention initiatives, a business imperative for Telecommunications
"In a market with extremely high penetration rates, such as the Portuguese, and having Optimus a broad base of customers, investing in customer loyalty is a business imperative. The investment made in retention projects is rapidly recovered"
March 2004 Cláudia Machado, Optimus Marketing Information Systems Director

GPRS Roaming too slow?
Achieving parity with voice roaming is not a trivial task. The work needed to set up a GPRS roaming agreement means that operators would be hard-pushed…Operators need to speed up not just the signing up process, but also the implementation and testing.
3G World Congress, 2004.

 
   
 



“The 2004 Telecom Customer Value Management Forum”
London, 3rd and 4th june 2004
Farr Group
link for the event


“Revenue & Fraud Management”
Miami, 2nd to 4th June 2004
IBC
link for the event



 

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