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SPEAKERS CONFIRMED

 (MORE TO BE CONFIRMED SOON)

 
Alex Rootham
Telus Canada
Alex Rootham
Manager Technology Strategy
Telus Canada
Alex leads several DevOps teams owning internal infrastructure, programs, projects, technologies, processes and quality measurement systems. As the Product Owner of Telemetry, he leads EBA business metrics tools with stakeholders across a broad spectrum of RA, Ops, Marketing and Strategy. Alex is passionate about transforming waterfall teams, processes and culture to Agile, and Scrumban.
 
Andreas Manolis
BT Group
Andreas Manolis
Group Head of Strategy and Risk
BT Group
Andreas is the Group Head of Strategy and Risk for BT Revenue Assurance. Prior to joining BT, Andreas was the Head of Revenue Assurance & Fraud at mobile operator EE. He is a former Board Director of the Telecommunications UK Fraud Forum and the Mobile Industry Crime Action Forum.
 
Bernardo Lucas
WeDo Technologies
Bernardo Lucas
CMO
WeDo Technologies
Bernardo Lucas was appointed in 2017 as WeDo Technologies CMO. Prior to joining WeDo Technologies, Bernardo worked as Project Leader at U.S. based Boston Consulting Group (BCG), where he led technology, media, telecommunications, retail and financial services consulting projects. He holds an MBA from INSEAD with distinction.
 
Bernice DeMarco
BT Group
Bernice DeMarco
Director of Revenue Assurance
BT Group
Though she now oversees one of the most comprehensive and diverse RA functions in the industry, overseeing all of BT’s wholesale and retail revenue streams, Bernice also has tremendous hands-on experience, having worked in the revenue assurance, fraud management and billing teams at a wide variety of telcos. Bernice’s CV includes TalkTalk, AOL Broadband, Carphone Warehouse and Vodafone Malta.
 
Carlos Marques
WeDo Technologies
Carlos Marques
Head of Product Marketing
WeDo Technologies
Joining WeDo Technologies in 2009, Carlos Marques previously held roles in marketing and sales for IT companies. Carlos is WeDo Technologies’ product marketing manager, the leader of the company product board - the “meeting point” for product & services strategy at WeDo Technologies. Carlos is also the person responsible for managing the product roadmap process in the company.
 
Carlos Martins
WeDo Technologies
Carlos Martins
Global UX Architect and RAID.Cloud Project Lead
WeDo Technologies
Carlos Martins is a software engineer and a certified Usability professional that joined WeDo to help redesign the RAID’s UX. Carlos has more than 14 years of experience on the development and architecture of rich internet applications. More recently focused on the RAID.Cloud solution to build hassle-free software as a service solutions that help Telcos fighting Fraud.
 
Cassio Sampaio
Sandvine
Cassio Sampaio
Vice President of Marketing
Sandvine
Cassio is a technology product and strategy executive with 20 years of experience in roles with vendors and telecom operators in North & South America and Europe. At Sandvine, Cassio has worked with dozens of fixed and mobile operators leveraging network policy control applications for network business intelligence, launching new data services, optimizing network resources and more increasingly monitoring and mitigating network usage fraud.
 
Daniel Reyes
Cablevisión México
Daniel Reyes
Revenue Assurance Deputy Director
Cablevisión México
He has set up successfully a Revenue Assurance and Fraud Prevention Department at Cablevisión México developing and implementing a general strategy, controls, policies, KPI’s and a business-technological model for Revenue Assurance and Fraud Protection.
 
Douglas Hynson
Telus Canada/Ericsson
Douglas Hynson
Senior Business Process and Data Visualization Analyst
Telus Canada/Ericsson
With knowledge of back-end and customer focused business practices, brings a unique and positive view on the capabilities of data to promote and support positive change for business. Superior knowledge of Business and Process Drivers and Requirements.
 
Eric Priezkalns
CommsRisk
Eric Priezkalns
Editor Chief
CommsRisk
Eric is a recognized expert on communications risk and assurance, and is the editor of Commsrisk.com. Eric currently sits on the committee of the Risk & Assurance Group, and is an editorial advisor to Black Swan.
 
Glen Winn
Virgin Media UK
Glen Winn
Head of Revenue Assurance and Fraud
Virgin Media UK
Glen has more than 23 years of experience in many aspects of broadcast and telecommunications fraud and revenue assurance. He has pioneered the use of software tools to analyse and investigate RA, Fraud and Risk Management across the organisation. Glen is a regular speaker on both Fraud and Revenue Assurance issues and was a co-author of the fraud management yearbook.
 
João Moita
WeDo Technologies
João Moita
Vice President Global Sales & Delivery
WeDo Technologies
One of the founders of WeDo Technologies, he has previously worked as CRM Director for Southern Europe at Unisys and also IT Director for the CRM area at the mobile operator Optimus.
 
João Resende
WeDo Technologies
João Resende
CTO
WeDo Technologies
Having joined WeDo Technologies in 2001, he previously spent four years at American Management Systems in various development and program management roles. João Resende leads the product development at WeDo Technologies. João Resende has over 15 years of experience in Software development and in Telecom industry.
 
João Santos
WeDo Technologies
João Santos
RAID Business Optimization Specialist
WeDo Technologies
Manager with over 16 years of experience in IT projects covering different areas and technologies, with proven experience on several international projects and customers. Currently working in the Professional Services team, in the design and deploy of WeDo's products involving Analytical and Machine Learning Techniques for areas like Fraud Management or Customer and Marketing Optimization.
 
Karl Whitelock
Stratecast Frost & Sullivan
Karl Whitelock
Director OSS BSS Strategy
Stratecast Frost & Sullivan
One of the original founders of Stratecast Partners, Karl established the OSS/BSS Competitive Strategies practice. He has managed executive-level relationships with a variety of communications industry companies. Many have sought his insights, especially for help with the product or marketing strategies that BSS/OSS suppliers must engage to meet the needs of industry change.
 
Ladislao Cortés
Entel Chile
Ladislao Cortés
New Business Processes Manager
Entel Chile
Ladislao is currently working in the Digital Transformation Project at Entel Chile. In the past, He has managed different departments including Billing, Operations, Customer Experience, Sales, Risk Management, Inventory and Logistics. In 1998, when the GSM telephony arrived in Chile, he was leading the business processes area. In 2011 he was part of the team that led the Entel integration process, fixed and mobile.
 
Luis Arnaut
Oi
Luis Arnaut
Revenue Assurance Manager
Oi
Responsible for Revenue Assurance, Revenue validation, Pre Paid controls and risk management at Oi.
 
Norberto Henriques
WeDo Technologies
Norberto Henriques
Head of User Experience
WeDo Technologies
Norberto works closely with all teams and product owners to ensure the best UX for end-users. He has been working in the Information Systems industry for the last 19 years, strongly focused on Human-Computer Interaction and Information Visualization.
 
Nuno Pestana
WeDo Technologies
Nuno Pestana
Head of Fraud Management Delivery
WeDo Technologies
Joining WeDo Technologies in 2002, Nuno Pestana has worked in the regional teams delivering multiple RAID projects. He later join the Professional Services team were he was the responsible for the Rating and Billing Validation module. He is currently the responsible for the RAID Fraud Management Professional Services.
 
Ora Shalom-Berger
Ericsson
Ora Shalom-Berger
Managing Director, Risk & Business Assurance
Ericsson
Joined Ericsson 4 years ago as a Consultant and System Integration Managing Director. Has 10 years of experience in the Revenue & Business Assurance (RBA) domain and more than 15 years of experience in the Telecommunication industry. Successfully led large implementations of Billing, RBA and Fraud solutions in North America.
 
Paulo Cabrita
WeDo Technologies
Paulo Cabrita
Global Program Manager and TEG Project Lead
WeDo Technologies
He joined WeDo Technologies in 2001, where he has held project management functions for software development and project delivery in the area of Revenue Assurance in different geographic regions. Before that, he participated in the launch of the 3rd mobile operator in Portugal, Optimus (now NOS), where he worked for 3 years in areas such as Mediation, Provisioning, Interconnection and Fraud.
 
Phillip Yoo
CSG International
Phillip Yoo
President, Carrier Business Unit
CSG International
Mr. Yoo became President of CSG’s Global Carrier Business in March 2016. In this position, he sets and executes the strategic direction for sales and delivery of CSG’s solutions for telecommunications and wireless carriers worldwide, while guiding existing customers to success through the digital transformation of the telecom industry.
 
Raul Azevedo
WeDo Technologies
Raul Azevedo
Product Development Director
WeDo Technologies
With professional experience in Telecommunications, Banking and Retail, Raul Azevedo re-joined Wedo Technologies in 2010 as Director of Product Development, responsible for WeDo’s product development, product management and research areas. Raul chaired the TM Forum’s Fraud Management Team between 2011 and 2015.
 
Raul Mascarenhas
WeDo Technologies
Raul Mascarenhas
Advisor
WeDo Technologies
Raul is currently WeDo Technologies Board Advisor. Previously, he developed the Portuguese IRS System and was responsible for the Collection System for the Portuguese Treasury. He was also responsible for the launching of the Billing and CRM system at Optimus (now NOS).
 
Rebecka Cedering Ångström
Ericsson
Rebecka Cedering Ångström
Director, Ericsson Networked Society Lab
Ericsson
In her work Rebecka explores how digital technology influences and transforms businesses and society. She is particularly passionate about understanding opportunities and challenges in relation to emerging technology such as artificial intelligence, robotics and virtual reality. With a background as a consumer expert Rebecka also explore expectations and attitudes toward new digital technology from a human perspective.
 
Rhys Saunders
Vodafone UK
Rhys Saunders
Senior Revenue & Margin Assurance Manager
Vodafone UK
Rhys is the Head of Margin Assurance in Vodafone UK, and responsible for the Revenue and Margin control environment across the Fixed and Mobile business segments. He has nearly 10 years’ Finance and RA experience across both Vodafone UK and Group after joining the company on the Finance Graduate Scheme in 2007.
 
Richard Purnell
Vodafone UK
Richard Purnell
Revenue and Margin Assurance Manager
Vodafone UK
Richard is a highly experienced Revenue and Margin Assurance Manager from Vodafone UK. Having joined the company in 2003, he has 14 years’ experience covering Dealer Management, Revenue Assurance, Margin Assurance and Commissions and has also consulted in Vodafone Turkey and Vodacom South Africa. Richard is currently implementing Commissions Assurance in Vodafone UK.
 
Rui Delgado
WeDo Technologies
Rui Delgado
Head of Revenue Assurance Delivery
WeDo Technologies
Having joined WeDo Technologies in 2007, during his career, has been directing, managing, developing and implementing projects as a Delivery Manager in the telecommunications sector, mainly on Asia Pacific region, in areas like Revenue Assurance and Fraud Management.
 
Rui Horta
Unitel
Rui Horta
Head of Fraud and Security Department
Unitel
 
 
Rui Paiva
WeDo Technologies
Rui Paiva
CEO
WeDo Technologies
Rui Paiva is CEO and co-founder of WeDo Technologies. Prior to founding WeDo Technologies in 2001, Rui Paiva was System Information Director and Deputy of Optimus Communications’ Executive Committee. Before, he was Consultancy Director at HP Portugal, following a career at Telecel/Vodafone Portugal heading up the Infrastructure, Operations and Help Desk Department.
 
Thomas Krüger
The Boston Consulting Group
Thomas Krüger
Associate Director
The Boston Consulting Group
Thomas Krüger is an Associate Director based in BCG's Düsseldorf office. He joined BCG in 2003 and developed a deep expertise in IT strategy & architecture, Sourcing, IT performance and ICT markets/service delivery, by working globally with international Telco operators, ICT/IT services providers, and a broad range of international corporations.
 
Tony Poulos
WeDo Technologies
Tony Poulos
Market Strategy Advisor
WeDo Technologies
Tony has strong telecoms BSS knowledge in billing, revenue assurance, managed services, payments and mobile content delivery. In June 2011, Tony was recognized as one of the 25 most influential people in the telecom software industry.

PRESENTING THE WUG MEMBER CHALLENGES

For the first time we are introducing the WUG Member Challenges in our worldwide user group. This is a great opportunity to share experiences through peer-to-peer colaboration and network with like-minded professionals, and discover solutions to specific challenges through engaged problem solving. We will have four international professional and independent coaches that will help you take advantage of these sessions.

 
 
Dave Darsch
This Way Up
Dave Darsh
Founder
This Way Up
In additional to his current active roles as Chairman and member of multiple Boards, Dave as a strategic business advisor has more than 35 years of experience as an entrepreneur and managing executive of technology companies. He mentors entrepreneurs and helps them develop business plans that accelerate revenue growth and/or external infusion of capital.
 
Jeff Clark
4G Partners
 
José Miguel Herrero
Big Sur Venture Partners
 
Montserrat Corominas
Intergroup Partners

MASTER OF CEREMONIES

nadine dereza bw
Nadine Dereza is an experienced business presenter and accomplished interviewer and has presented for CNN, BBC, Sky TV, SABC, Simply Money, Summit TV and Associated Press. As London Markets Correspondent for the Financial Times and Summit TV, she was awarded 'Financial Journalist of the Year'.

Nadine has an in depth understanding of the whole business spectrum from entrepreneurs, SMEs, right through to FTSE 100 and Fortune 500 organisations. She is highly experienced in business, finance, politics, eCommerce, sustainability, environment, eBusiness, economics, IT, banking, technology, pharmaceuticals, retail, oil & gas, education, apprenticeships, media and telecommunications.

View Profile

AGENDA

 Sessions for telecom operators only
8:00AM
Registration and Welcome Coffee
9:00AM

Revenue Assurance Training Session

Rui Delgado, Head of Revenue Assurance Delivery, WeDo Technologies
João Santos, RAID Business Optimization Specialist, WeDo Technologies

  • Learn How to Monitor and Audit Voice-over-LTE from the Revenue Assurance point of view

  • Understanding Analytics and Fraud Detection
Fraud Management Hands-on Training Session
(Max: 30pax; one computer for two people)
Nuno Pestana, Head of Fraud Management Delivery, WeDo Technologies

The Benefits of Real Time Subscription Fraud and How to Explore It
10:30AM
Coffee-break and Product Demos on Demand
11:00AM
Revenue Assurance Training Session
Rui Delgado, Head of Revenue Assurance Delivery. WeDo Technologies
João Santos, RAID Business Optimization Specialist, WeDo Technologies

  • RAID - Revenue Assurance: Learn how to monitor and audit Voice-over-LTE

  • Understanding Analytics and Fraud Detection
Fraud Management Hands-on Training Session
(Max: 30pax; one computer for two people)
Nuno Pestana, Head of Fraud Management Delivery, WeDo Technologies

The Benefits of Real Time Subscription Fraud and How to Explore It
12:30PM
Lunch and Product Demos on Demand
2:00PM
Welcome Words from WeDo Technologies
João Moita, Vice President Global Sales & Delivery, WeDo Technologies
Inês Ferreira, Europe Business Development Director, WeDo Technologies
2:20PM
Presenting WUG Member Challenges
Dave Darsch, Founder, The Way Up
Challenge #1

3:50PM
Coffee-break and Product Demos on Demand
4:20PM

WUG Member Challenges
Challenge #2

Cyber and Applicational risks' impact on Fraud

 

Rui Horta, Head of Fraud and Security department, Unitel

WUG Member Challenges
Challenge #3

Leveraging Analytics in Operations to Optimize Business

 

Glen Winn, Head of Revenue Assurance and Fraud, Virgin Media UK

WUG Member Challenges
Challenge #4

How we can use Revenue to learn what our Customers want?

Alex Rootham, Manager Technology Strategy, Telus Canada

WeDo Technologies Session
Big Data, Analytics and Process Automation
5:50PM
Product Demos on Demand
7:30PM
Dinner
Thursday, May 11 2017
8:00AM
Registration and Welcome Coffee
9:00AM
Welcome Words from the Master of Ceremonies
Nadine Dereza
9:05AM
Sonae IM Vision
Cláudia Azevedo, CEO Sonae IM
9:15AM
WeDo Technologies Vision
Rui Paiva, CEO
9:35AM
Drilling for Digital Gold – Big Data & Advanced Analytics in the Telco industry
Thomas Krüger, Associate Director, The Boston Consulting
9:55AM
Digital Transformation / Digital Services ― Are the Margins Right?
Karl Whitelock, Director OSS BSS Strategy, Stratecast Frost & Sullivan
10:15AM
WeDo Technologies Product Strategy
João Resende, CTO, WeDo Technologies
Tony Poulos, Market Strategy Advisor, WeDo Technologies
10:35AM
Coffee-break and Product Demos on Demand
11:05AM
WeDo Technologies Product Roadmap
Raul Azevedo, Product Development Director, WeDo Technologies
Carlos Marques, Head of Product Marketing, WeDo Technologies
11:45AM
RAID.Cloud
Raul Azevedo, Product Development Director, WeDo Technologies
12:05PM
Digital Footprint
Carlos Martins, Global UX Architect and RAID.Cloud Project Lead, WeDo Technologies
12:20PM
Test Event Generator
Paulo Cabrita, Global Program Manager and TEG Project Lead, WeDo Technologies
12:35PM
Lunch and Product Demos on Demand
2:00PM
Changing the Motivation for Managing Risk and Assurance
Eric Priezkalns, Editor Chief, CommsRisk
2:30PM
Continuous Evolution of Revenue Assurance
Andreas Manolis, Group Head of Strategy and Risk, BT Group
Bernice DeMarco, Director of Revenue Assurance, BT Group
3:00PM
The BRAVO Approach
Ora Shalom-Berger, Managing Director, Risk & Business Assurance, Ericsson
3:20PM
Digital Transformation at Entel Chile
Ladislao Cortés, New Business Processes Manager, Entel Chile
Angel Matheus, Manager Business Consulting, Ericsson
3:40PM
The 3 Latest Threats from Telecom IP Fraud
Cassio Sampaio, Vice President of Marketing, Sandvine
Thomas Steagall
4:00PM
Coffee-break and Product Demos on Demand
4:30PM

 WUG Member Challenges
Challenge #5

Future Revenue Assurance

Luis Arnaut, Revenue Assurance Manager, Oi

 WUG Member Challenges
Challenge #6

IoT Risk Management

 

Daniel Reyes, Revenue Assurance Manager, Cablevisión México

 WUG Member Challenges
Challenge #7

 

WeDo Technologies Session
Big Data, Analytics and Process Automation
6:00PM
Free Time
7:30PM
Dinner
Friday, May 12 2017
9:00AM
Welcome Coffee
9:30AM
Discussion Panel
Bernardo Lucas, CMO, WeDo Technologies
Miguel Moreira, VP of Alliances, WeDo Technologies
Raul Mascarenhas, Board Advisor
10:00AM
Data Quality Assurance
Rhys Saunders, Senior Revenue and Margin Assurance Manager, Vodafone UK
Richard Purnell, Revenue and Margin Assurance Manager, Vodafone UK
10:30AM
Emerging Technology and New Consumer Expectations
Rebecka Cedering Ångström, Ericsson' Networked Society Lab, Ericsson
10:50AM
Coffee-break and Product Demos on Demand
11:20AM
Customer Use Case
Speaker to be confirmed
11:40AM
Presentation Title to be confirmed
Phillip Yoo, President, Carrier Business Unit, CSG International
12:00PM
WUG Member Challenges "Fireside chat"
(moderated by Tony Poulos)
Jeff Clark, Founder, 4G Partners
12:30PM
WUG Member Challenges Wrap-up
David Darsch, Founder, The Way Up
1:00PM
Lunch
2:30PM
Sightseeing in Lisbon
6:00PM
Free Time
7:30PM
Dinner
 

THE VENUE LOCATION IN 2017

With a unique location in the city of Lisbon, overlooking the Tagus River, the Myriad by SANA Hotels is an innovative and one of a kind hotel. 

With unparalleled views over the Tagus River and Parque das Nações, combined with a contemporary design and unique facilities, this hotel redefines the concept of luxury hotel. It's also equiped with a modern Conference and Event Centre, connected to the hotel by a covered aerial bridge, perfect suited to held the WeDo Technologies Worldwide User Group.

Address: Cais das Naus, Lote 2.21.01, Parque das Nações, Lisbon | View on Google Maps

More about the Hotel 
myriad01 0866 myriad03 0138 myriad08 0650

EVERYTHING YOU NEED TO KNOW ABOUT 2016 EDITION
brochura wugs16


WHAT DRIVES PEOPLE TO THE WORLDWIDE USER GROUP?

Watch the video with the highlights of the WeDo Technologies Worldwide User Group in 2016 that gathered more than 450 professionals, with more than 55 telecom operators represented from more than 45 countries, in Lisbon, Portugal between May 11-13, 2016.

See 2016 Highlights

OUR GUESTS SPEAK ABOUT THEIR WUGS EXPERIENCE

Hugo Martins Oi small
"Sharing Revenue Assurance Best Practices at WWUG15"
Hugo Martins, Oi Brazil
 
Omar Merouana Orascom small
"Looking Ahead to My Journey of Discovery at WeDo's User Group 2015"
Omar Merouane, Djezzy
 
WeDo Technologies WWUG14 Day21 1
"Insights From a First Time WWUG Attendee – Why We'll Be Back Next Year!"
Alex Roothman, Telus Canada



Read Blog Article
Thomas Steagall - Ericsson
"Staying ahead of the curve at WeDo Technologies' Worldwide User Group"
Thomas Steagall, Ericsson North America
 
WeDo Technologies Tony Poulos
"My bags are packed!"
Tony Poulos, TM Forum
 
Welcome WWUG
"Attending WWUG Helped Form a Business Case for our Revenue Assurance Platform"
Scheherazadé Bokhari, Everything Everywhere


Read Blog Article
WeDo Technologies Welcome WWUG
"Share and share alike at the WeDo Technologies' Worldwide User Group"
Mert Cadirci, Turkcell




Read Blog Article

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