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White Papers

Switch to Bill Is Dying; What Will Take Its Place?

The switch-to-bill reconciliation was a staple of Revenue Assurance controls, but it needs to be overhauled to make it relevant for modern times. Duration-based voice charging represents a diminishing share of revenues and there is no straightforward way to apply the switch-to-bill principles to the wide variety of services delivered by modern IP networks.

4 Hints that It's Time to Replace Your Fraud Management System

Your company probably has a software solution in place to help manage and mitigate instances of fraud. If you don’t, the never-ending stream of high-profile data breaches in the news today, should be enough to convince you that your business needs one. Download this paper and get to know four hints that now is the time to consider updating your fraud management system.

10 Signs It's Time to Change Your Fraud Management System

Although changing out any core solution can impact an entire organization, falling behind the curve with outdated software and hardware can put your company at a disadvantage. Download this paper today and find out about the ten signs that now is the time to change your fraud management system.

The Thin Grey Areas Between Fraud & Security Intelligence

We intuitively know there is a relationship between security and fraud, but the two are not opposites. The opposite of fraud is honesty, and no amount of security will stop liars from attempting to deceive you. The opposite of security is danger, but mitigating security risk is a much less precise and focused exercise than detecting and preventing fraud. A product positioning paper that explains how important it is the cooperation between security and fraud management teams to stop fraud.

7 (and a half) Myths of Fraud Management

Fraudsters are getting more sophisticated than ever: attempts that were once perceived as myths are closer than ever to trigger alarms. In fraud situations, Telecoms have been setting the necessary fraud rules to prevent recurrent fraud cases. But, instead of controlling fraud activity, this actually results in the growth of an adaptive capacity of fraudsters to escape from the traditional fraud rule mechanisms. As telecoms transform and fraudsters evolve, for how long will fraud myths continue to be devalued?

OSS and BSS Transformation Best Practices

Changing OSS or BSS systems is often like the telecom equivalent to undergoing a major home renovation. It can be messy and costly, but the end result will be well worth the effort. Despite the potential for positive outcomes, such initiatives rarely go off without a hitch. Download this white paper and learn how you can be prepared.

3 Things You Need to Know About the FCC’s New Rural Call Completion Requirements

The Federal Communications Commission (FCC) is considering a new order in the United States regarding Rural Call Completion that has important implications for service providers who offer long-distance services. Learn how service providers need to comply with this new regulation.

Internal Fraud - Effectively Managing the Threat from Within

This white paper provides insight into the effectiveness of telecom industry’s strategies for internal fraud control. It defines the fraud exposures that Communication Service Providers (CSPs) are facing, examines the reasons for these exposures, and ultimately identifies effective methods for addressing them as part of a risk management strategy.

Oracle Engineered Systems and WeDo Technologies

In this white paper you can find out how WeDo Technologies worked with Oracle to benchmark and optimize its business assurance software, RAID, with Oracle Exadata Database Machine.

Achieving Sarbanes-Oxley Compliance: 15 Benefits of a Revenue Assurance Solution

Telecommunications operators today have a growing, varied and complex set of obligations to comply with stringent accounting, regulatory and corporate governance standards. This reality can be highlighted by the requirements laid down in the US corporate legislation entitled Sarbanes-Oxley.  The following business case provides a high level overview of the Sarbanes-Oxley provisions which have a direct bearing on a telecoms operator’s Revenue Assurance (RA) responsibilities and then outlines the key features in a revenue assurance software solution that enable an operator to comply with each such provision.
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