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RAID EBA Telecom

TELECOM APPLICATIONS

 
Revenue Assurance
Revenue Assurance
Eliminate the revenue leakage by reconciling consumption information, pricing and billing systems.
Fraud Management
Fraud Management
Next-generation fraud threats calls for next-generation fraud management.
Partner Incentives Assurance
Partner Incentives Assurance
Enables CSPs to keep new customer acquisition costs at minimum and assures that commissions and chargebacks are correctly calculated and paid.
Supplier Cost Assurance
Supplier Cost Assurance
Helps CSPs to control and audit these money flows is very important, in order to keep frugality in place.
Customer Collections Assurance
Customer Collections Assurance
Enables CSPs to monitor the accuracy of their customer credit scoring process and their various collections and dunning strategies.
Equipment Management Assurance
Equipment Management Assurance
Audits activities and systems related with inventory management covering CSPs physical assets deployed in customer installations.
Order Handling Assurance
Order Handling Assurance
Enables CSPs to measure order management performance. Monitors provisioning orders, costs, delays and system outages.
Customer Problem Handling Assurance
Customer Problem Handling Assurance
Audits the internal process of resolving customer incidents; from the creation of a trouble ticket through the actual problem solving process.
Workforce Management Assurance
Workforce Management Assurance
Monitors the management of CSP staff activities. Measures workforce performance based on their activities and outcomes.
Costs & Margin Assurance
Costs & Margin Assurance
Improves performance of your business and enables you to optimize your operational profits and customer experience at subscriber level.

WATCH HOW YOUR TELECOM PROVIDER CAN BENEFIT FROM
AN ENTERPRISE BUSINESS ASSURANCE APPROACH

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