WEDO TECHNOLOGIES' PRIVACY POLICY

Data Protection, Privacy and Cookies Policy
We Do Consulting – Sistemas de Informação, S.A.
(“WeDo”)

Commitment to Comply with Applicable Data Protection and Privacy Laws

As stated in our Statement of Commitment to Privacy and Personal Data Protection, WeDo is committed, at all times, to comply with the applicable laws regarding, namely, Data Protection, Privacy and Information Security, in order to protect your personal data when you are using WeDo’s websites and with the ultimate goal of delivering a better customer service and user experience.

WeDo is particularly committed to assure compliance with the new challenges posed by the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, hereinafter "GDPR", that will entail substantial changes in the day-to-day performance of each company, with new obligations in the processing of personal data, may it be as controllers, or as processors.

For such new challenges, WeDo has been implementing and will continue to implement the necessary measures to ensure that, WeDo is, at all times, fully committed to comply with the GDPR.

In order for WeDo to provide you the full range of its website experience, better customer service and user experience, WeDo will sometimes need to collect and use your personal data.

As such, this Privacy and Cookies Policy has the purpose to inform and explain you the following:

  • what information WeDo may collect about you;
  • how WeDo will use information we collect about you;
  • when WeDo may use your details to contact you;
  • whether WeDo will disclose your details to anyone else;
  • your choices/rights regarding the personal data you provide to WeDo;
  • the use of cookies on WeDo websites and how you can reject cookies.
     

WeDo website includes social media features, including the “Share this” or “Follow” button of Facebook, Twitter, Google+ and LinkedIn.

These features may collect your IP Address and the page you are visiting on our website, and may set a cookie to enable the feature to run properly. Your interactions with these features are managed by the privacy policy of the company providing it.

Our websites also include links to other websites whose privacy practices may differ from those of WeDo. If you submit personal data to any of those websites, your information is managed by their privacy policies.

Who we are

We Do Consulting – Sistemas de Informação, S.A. (“WeDo”), duly established under the laws of Portugal, with a share capital of € 2.250.000,00, with registered office located at Lugar do Espido, Via Norte, 4470-177 Maia, Portugal, and which is registered under the Commercial Registry Office of Maia under number 505 089 971, is the responsible company for running the following websites by which the users and/or clients have web access to WeDo’s services and products presentations, as commercialized or delivered from time to time:

  • www.wedotechnologies.com;
  • blog.wedotechnologies.com;
  • web.wedotechnologies.com;
  • ww1.wedotechnologies.com;
     

Collection and Processing of Personal Data

Your personal data is requested when you register with our website to access restricted content, subscribe to our newsletter, download documentation, and request a demo or meeting with WeDo.

Your site navigation may also be monitored for statistical purposes.

WeDo also collects information about your computer hardware and software. This information may include your IP address, browser type, domain names, access times, and referring website addresses.

For clarity purposes, the type of personal data that is subject to processing by WeDo for the purposes below defined are the following:

  • Name;
  • E-mail;
  • Phone number;
  • Information about your company, such as the name and your role within the company;
  • IP address;
  • Browser type;
  • Domain name;
  • Access time;
  • Referring websites domain/address.
     

Use and Purpose of Collected Personal Data

WeDo will use your collected personal data for operation/execution of the service, WeDo’s websites use, account access security assurance, to maintain quality of the service, and to provide general statistics regarding use of WeDo websites. For these purposes, we link this automatically collected data to personally identifiable information such as name and email address.

We use your personal data to ensure our site is relevant and adequate to your needs and to help us to create content that is of interest to you, as well as:

  • To administer our websites, our events and for internal operations, including troubleshooting, data analysis, testing, statistical and survey purposes;
  • To improve our websites to ensure that content is presented in the most effective manner for you and for your computer;
  • Analyse customers’ use of the websites to provide general statistics, including, for trend monitoring, marketing and advertising purposes;
  • For purposes made clear to you at the time you submit your information – for example, to fulfil your request for a demo, or to provide you with information you have requested about our services and/or products; and
  • As part of our efforts to keep our websites safe and secure.
     

We may use the personal data we collect from you in connection with the services we provide for a range of reasons, including to:

  • To set up a user account,
  • Provide, operate and maintain the services;
  • Process and complete transactions, and send related information, including transaction confirmations and invoices;
  • Manage our clients use of the services, respond to enquiries and comments and provide client service and support;
  • Send clients technical alerts, updates, security notifications, and administrative communications;
  • Investigate and prevent fraudulent activities, unauthorized access to the services, and other illegal activities; and
  • For any other purposes about which we notify clients and users.
     

We may also use the information you send to us via the websites and/or services, to communicate with you regarding products, services, offers, promotions and events we think may be of interest to you or to send you our newsletter, if this is in accordance with your marketing preferences. However, you will always be able to opt-out of such communications at any time.

As said, WeDo takes responsibility for protecting the privacy and personal data of all users. Generally, we will use your personal data within WeDo and will only share it with third parties where you have requested it or given your consent, and is only used with the consent of the user for WeDo marketing information campaigns or to deliver our newsletter. However, sometimes WeDo will use third parties to process your personal data on our behalf, in accordance with Section “Data Transfer to Third Parties” below.

We will keep your information within WeDo except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies).

If you do not wish to receive more information about WeDo, please contact us using the following e-mail contact: dataprotection@wedotechnologies.com

Under and for the said purposes, WeDo may contact you:

  • in relation to any service, activity or online content you have signed up for, in order to ensure that WeDo can deliver the services, for example, to verify your email when you sign up for WeDo access, or to help you reset your password;
  • in relation to any correspondence we receive from you or any comment you make about WeDo products or services;
  • in relation to any personalised services you are using;
  • to invite you to participate in surveys about WeDo services (participation is always voluntary);
  • to update you on any material changes to Wedo’s policies and practices; and
  • for marketing purposes, as stated below.
     

WeDo will only send you marketing emails or contact you for that purpose where you have agreed to this.

We may personalise the communications content based upon any information you have provided to us.

The mentioned personal data collected by WeDo may be subject, in certain cases, to automated decision-making, including profiling, for the purposes above already identified, in accordance with all the applicable data protection laws.

Lawfulness of Processing of Personal Data

All personal data processing operations carried out by WeDo are lawful and have a legal basis, either (i) based on your consent to the processing of the relevant personal data for one or more specific purposes, or (ii) because the processing is necessary for the performance of a contract with WeDo to which you are a party or in order to take steps at your request prior to entering into a contract with WeDo, or (iii) because the processing is necessary for compliance with a legal obligation to which WeDo is subject, or (iv) because the processing is necessary for the purpose of the legitimate interests pursued by WeDo or by third parties.

Retention of Personal Data

WeDo will retain your personal data for as long as your account is active or as needed for the relevant activity, namely, to provide you the relevant services. If you wish to change your personal data or request that we no longer use it, please contact us through the following e-mail contact: dataprotection@wedotechnologies.com

You can, at all times, delete your WeDo account.

If you delete your WeDo account then your personal data related to your account will be deleted without undue delay, with exception of your personal data that may continue to be lawfully processed by WeDo for other remaining purposes, as stated above. Some of the personal data related to your account may also be, if applicable, anonymised for analytical purposes.

Cookies Policy

Cookies are integral to the way modern websites work. Most personalisation and social media integration on websites relies on cookies in one way or another.
However they can be used in a way that doesn’t benefit visitors, and they are often used to track people across the web, and build up profiles that are very valuable to brands and advertisers for targeted marketing. This is often seen as an invasion of privacy, and because cookies are a fairly quiet technology – this can be happening to you without you realising it, or being able to stop it if you wanted to. To help you become more aware of this activity, and give you a say in whether you want to allow it to happen, new EU-wide privacy legislation was put in place in 2011. This has become known as the Cookie Law.

You can check your Cookie Settings

 

What are Cookies?
Cookies are text files stored in your browser when you visit a website. They are used by most websites to improve user experience and website performance. Cookies are not used to run programs or deliver viruses to your computer.

How does WeDo use Cookies?
WeDo uses Cookies to remember your login details and language preferences, to collect statistics to optimize site functionality, and to deliver content tailored to your interests. Some features on the site will not work if you do not allow Cookies.

How can you manage cookies?
You can manage Cookies through your Cookies preferences. However, disabling Cookies may prevent some web services work properly, affecting, partially or totally, navigating the website.

What cookies does WeDo Technologies use?

Data Transfer to Third Parties

The provision of information or the provision of services by WeDo to its users through its websites may involve the use of services of subcontracted third parties, including entities established outside the European Union, which may imply access by these third parties to your personal data.

In these circumstances and where necessary, WeDo will only use subcontracted entities which present sufficient guarantees to carry out appropriate technical and organizational measures in a way that the processing meets the requirements of the applicable standards in accordance with the level of security appropriate to the risk and sensibility of the personal data in question, and such guarantees will be established by contract signed between the WeDo and each of these third parties.

Transfer of personal data to third countries or international organizations

WeDo may have to transfer collected personal data to a third country outside the European Union and not included in the list of countries that the EU has already considered to meet adequate levels of personal data protection. In such cases, WeDo will ensure that such personal data transfers are carried out in strict compliance with applicable legal standards that result from the applicable data protection laws, namely, the GDPR.

Security of your Personal Data

Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing, as well as the risks, of probability and variable severity, for your personal data, WeDo and all entities subcontractors apply the appropriate technical and organizational measures to ensure a level of safety appropriate to the relevant risk.

WeDo uses a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure.

WeDo secures the personally identifiable information you provide on computer servers in a controlled, secure environment protected from unauthorized access, use, or disclosure.

However, it is your sole responsibility to keep the access codes secret, not sharing them with third parties, and in the particular case of the computer applications used to access WeDo’s websites, maintain and keep the access devices in a safe and secure condition, follow the security practices recommended by the manufacturers and/or operators, namely the installation and updating of the necessary security applications, among others, antivirus applications.

In case of need to subcontract services to third parties that may have access to your personal data, WeDo subcontractors will be obliged to adopt the security and organizational measures, as well as the necessary technical measures, necessary to the protection of the confidentiality and security of your personal data, in order to prevent, namely, unauthorized access, loss or destruction of your personal data.

Your Rights under the GDPR as a Data Subject

Under the GDPR, as data subject and in relation to the personal data processed by WeDo, you have the right to request from WeDo access to and rectification or erasure of your personal data or restriction of processing concerning you or to object to processing, as well as the right to data portability.

You have, therefore, under the conditions provisioned in the GDPR, the right to request a copy of the personal data furnished by you to WeDo and that WeDo holds about you, and to have any inaccuracies corrected.

We will use reasonable efforts consistent with our legal duty to supply, correct or delete personal data about you on our files. For the said purposes, please contact us through the following e-mail contact: dataprotection@wedotechnologies.com

Where the said requests are manifestly unfounded or excessive, in particular because of their repetitive character, WeDo will be entitled to either:

  • 1. charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested; or
  • 2. refuse to act on the request.
     

Where the processing is based on your consent for the relevant processing and purpose, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Without prejudice of all the means of contact between you and WeDo, you have, in any case, the right to lodge a complaint with a supervisory authority.

Incident Response

WeDo has implemented an incident management system related to data protection, privacy and information security.

We strive to maintain advanced threat detection technologies to help identify and respond to security or privacy events (and any personal data breaches under the GDPR) without delay and with all available information, with WeDo being at all times committed to implement the appropriate technical and organisational measures to ensure an adequate level of security appropriate to the nature and characteristics of the personal data processed by WeDo.

Changes to WeDo’s Data Protection, Privacy and Cookies Policy

This Data Protection, Privacy and Cookies Policy may be updated from time to time, so you may wish to check it each time you submit personal data to WeDo.

If you do not agree to the relevant changes, please do not continue to use WeDo’s websites to submit personal data to WeDo.

As stated above, you can also delete your WeDo account at any time.

In any case, if material or relevant changes are made to this Data Protection, Privacy and Cookies Policy, namely, affecting how we would like to use the personal data of WeDo account subscribers, we will provide a more prominent notice, which may include an email notification informing you of the occurrence of changes in the Policy or a notice when accessing WeDo’s websites informing of such changes occurrence and the recommendation to consult the changed Data Protection, Privacy and Cookies Policy.

WeDo Contacts

For the exercise of any kind of data protection and privacy rights or for any matter relating to data protection, privacy and information security issues, you may contact us through the following e-mail address: dataprotection@wedotechnologies.com, describing the subject of the request and indicating an e-mail address, a telephone contact address or a mailing address for reply.

For your information, WeDo’s general contacts are the following:

- Address: Rua do Viriato, 13B - 1050-233 Lisboa - Portugal;
- Telephone contact: +351 210 111 400, +351 210 111 401
- E-mail: marcom@wedotechnologies.com 

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