In today’s business world companies are not only focused on the achievement of maximum business performance, measured by traditional financial metrics such as revenue growth and profit maximization, but they are also increasingly focused on developing Business Assurance capabilities into their operations.

Business Assurance

WeDo technologies’ Business Assurance solution portfolio addresses the optimization of both business performance and risk management systems and processes, by aligning these critical goals in order to achieve maximum shareholder value.

WeDo’s broad portfolio of Business Assurance products is complemented by its wide range of Business Assurance services, including a world renowned consultancy practice, an established systems integration capability and a new managed services proposition WeDo’s experience has primarily been gained in the global telecommunications market, but over the last few years it has successfully deployed its solutions across a wide range of industries and markets, such as utilities, healthcare, financial services, transportation and retail.

WeDo technologies has gained a worldwide reputation as an ‘industry leader’ with its impressive track record of successful system deployments spread across five continents. In 2007 WeDo technologies has acquired three companies, which consolidated its position as a worldwide leader of Business Assurance solutions.

Our Products
Although WeDo technologies is world renowned for its leading position in the Revenue Assurance market, it also has a comprehensive portfolio of other Business Assurance products, including Customer and Partnership Management solutions that allow companies to enhance their profit performance and operational effectiveness.

All WeDo technologies products are modular, scalable and developed for the specific needs of the market. They are independent of core information systems, and are designed to seamlessly integrate with all Billing, CRM, and ERP systems.

Additionally, WeDo technologies also provides an advanced portfolio of support tools that can help companies increasing efficiency, improving service performance and lowering costs.
Our business Support systems and solutions are focused on business niches such as roaming management, collections and credit control, incentives management, process management, data retention and customer value management.  

Business Consulting
WeDo technologies operates an independent consulting division - Præsidium - a leading Business Assurance Consultancy, which specializes in a wide range of management disciplines.
Præsidium’s consultancy consists in the development of risk management capabilities, which includes the company’s technological, procedural and organizational countermeasures which are deployed in order to minimize the exposure to all the different types of risk.

Delivery Services
Critical to the successful implementation of any project is the coordination of all the activities involved in the project including communication between all involved parties. WeDo’s Project Management Consultants have gained a reputation as ‘industry leaders’ for their impressive track record of successful system deployments throughout the world. Our Project Management consultants have experience in managing complex projects, from requirements analysis to product and solution development and eventual deployment.
All WeDo Professional Services consultants are certified by the world leading project management organization “International Project Management Association” (IPMA).

Technical Support
WeDo technologies Technical Support Team provides highly effective assistance to all of our customers in solving any problem relating to any of our deployed products or solutions.
Support is provided by dedicated teams who have in-depth knowledge, experience and advanced training on our entire product portfolio.
WeDo technologies’ Development Centers provide the corrective support required to ensure that faults are promptly corrected according to its severity level and the agreed level of support service. Technical support is provided via telephone and/or internet according to the agreed level of support service i.e. 8x5 (Office Hours) or 24 x7. Our Technical Support service includes fault identification, correction and, where required, deployment of system patches.

Training
The adoption of new technology presents its own particular set of technical, organizational and business challenges. Deriving quick returns from the initial investment and sustaining value in the post-deployment environment requires not only excellence in the technical delivery but also investment in the people and processes who will be responsible for the operation of the new product or solution.
The WeDo Academy directly addresses these challenges by providing comprehensive training programs for WeDo’s Customers and Partners