RAID Platform Integrity
Guaranteeing consistency across all the information 

Automated provisioning and network configuration and reconfiguration significantly reduce the time-to- market required to deliver services. For telecom service providers, the less time it takes to accommodate a customer in the network - the faster they can start billing and gathering their revenues.  Not entirely true!!

The reduction or even the abolition of manual tasks isn’t a bulletproof mechanism capable of eliminating errors that too often occur and can result in revenues losses, decrease customer experience and in more extreme scenarios lead to customer churn. Poor data integrity across the operator infrastructure, from service delivery through applications to devices and operational support systems/Business support systems (OSS/BSS) not just lead to inefficiency but also to expensive manual re-work.

As a solution module of RAID Revenue Assurance solution - RAID Platform Integrity, validates information across multi-vendor and multi-technology business support systems across the operator infrastructure and looks for information inconsistency that can lead to revenue leakage.

RAID P.I. uses an end-to-end auditing approach to assure that services' delivery and customer activation in environments increasingly complex by third parties, multiple vendors and multiple technologies, don’t impact the way that operators start generate generation services and collecting their revenues.   

Solution Benefits:
RAID Platform Integrity, assures the integrity of information across the platforms during the activation and service order management, allowing service providers to:

• Ensure that don't occur manual errors that can lead to expenses associate with Contact Center or with invoice revision costs.  
• Guarantee customer’ synchronization between platforms after BSS migration or upgrade
• Rely on the launch of new products or services that better serve your customers
• Eliminate fraud through billing and network reconciliation
• Enhance revenues—accurate order activation means that an operator can initiate billing faster
• Create a quality customer experience

Potential Challenges coming from provisioning complexities

• Service bundles have become so complex that synchronizing billing and provisioning requires great technical dexterity
• More aggressive marketing tactics to prevent customer churn increase the provisioning challenges due to custom rate plans and service offers
• The number of subscriber services and their complexity is increasing
• Subscriber and network data needs to be held and accessed across multiple platforms.
• Platforms are not necessarily designed to talk to each other or stay synchronised, making information disseminated in data silos
• Platform Upgrades, data backup, failover and new network features can cause subscriber data to become fractured across platforms.

Why WeDo Technologies
RAID Platform Integrity software module and WeDo Technologies expertise in the implementation of revenue assurance projects, offer all the guarantees for operators that want to drive new revenues leveraged by converged, next generation services, while driving enhanced profits and optimizing operations.
RAID Revenue Assurance platform currently protect the revenues from more than 850 million subscribers all over the world. This experience drives us to achieve incessant enhancements in the quality and efficiency of our service and products. 

More info how RAID can adress Fraud
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