RAID: Business Assurance Software
RAID is a leading solution for Revenue Assurance and Fraud Management.

Between delivering a service and collecting its revenues, there is a huge amount of hidden problems that can arise and influence a communications service provider’s bottom-line.
CSPs, on average, lose one to three percent of their revenue because of operational shortcomings. These values can be influenced by factors such as networks and service type, geography, carrier type, and Revenue Assurance maturity level. Although these percentages may sound small, they can translate into millions of dollars per year.

RAID 6.3 is a software tool specifically designed to tackle the critical challenges across the entire revenue chain while increasing its maturity level. With the deployment of RAID, CSPs gain additional insight during the identification,  monitoring and correlation of the root cause analysis of their revenue leakages and the process of capturing earnings previously lost is accelerated. 

RAID integrates information from different platforms into its central database, applies configurable business validation and comparison rules to detect errors and inconsistencies, produces and manages alarms, provides full problem-lifecycle management and delivers in-depth drill-down dashboards, KPIs and reports.

RAID 6.3 Business Assurance Solution Modules

Platform Integrity
RAID Platform Integrity module benefits the CSP in two key areas: (1) identifying provisioning problems and/or accidental or deliberate inconsistencies in the subscription processes that can lead to revenue leakage and (2) making the reconciliation of services during the customer activation or deactivation across networks. [+] Info

Usage Control
The RAID Usage Control Module provides near real-time monitoring of usage data. This ensures the integrity, accuracy and timeliness of information processed from the network to the billing system for each of the customer-configured services. [+] Info

Invoice Control
RAID’s Invoice Control Module monitors the invoice generation process, validating bill cycles, customer trends, and invoices to guarantee the accuracy of the services charged to a certain user.

Rating Validation
Rating Validation verifies whether subscribers are being charged correctly and accurately by the relevant billing systems for services delivered by the network. [+] Info

Prepaid Balance Validation
PBV Module ensures that prepaid balances are maintained correctly by network platforms. Usage totals, top-ups and adjustments extracted from the network are used to calculate correct account balances independently and to report on inconsistencies detected.  [+] Info

From Revenue Assurance to Business Assurance, expanding the clear view over the big picture. RAID was designed not only to deal with revenue leakages inside CSPs, but also to assist them in exceeding their margins and developing customer experience initiatives capable of capturing more earnings while reducing customer churn due to dissatisfaction.
Whether we talk about fraud management, collections assurance, partner settlements assurance, incentives assurance, expense management or any other operations that can impact CSP profitability, Business Assurance RAID provides an unprecedented level of accuracy for business monitoring.

Business Control Module
The Business Control Module monitors additional business processes beyond the revenue chain that can lead to margin erosion and reduced business efficiency, such as the margin and the customer experience performance. 

 RAID Business Control for Partner Settlement Assurance
 RAID Business Control for Collections Assurance
 RAID Business Control for Incentives Assurance

Fraud Management Module
Integrated in RAID’s Business Assurance framework or as a standalone solution, RAID:FMS is WeDo Technologies’ solution to address a whole range of fraud types in a wide variety of environments. When combined, they can create direct linkage between fraud and revenue assurance cases, empowered by the cross-functional data feeds capable of producing interdepartmental alarms and flagged behaviors.  [+] Info

 More info how RAID can adress Fraud
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