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RAID



RAID is a market leading solution for Business Assurance.

RAID™ Business Assurance Solution enables real-time monitoring of service delivery and revenue generation lifecycles, ensuring data integrity, enabling accurate billing and helping to achieve compliance with regulations. The business case is well established, and our clients typically enjoy a full return on investment within months of deployment.

With WeDo technologies integrated assurance framework – RAID – data from different platforms (customer information system, metering, billing, debt management) is integrated into a central database, and data integrity and process validation rules are applied to detect errors and inconsistencies. RAID timely produces and manages alarms, provides the full problem life-cycle management and provides extensive KPIs reports and audit trails.

 

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RAID Business Assurance Solution Architecture

WeDo technologies delivers intelligent sensors/probes to be put in place on each step/control point of the meter-to-cash or any other business processes. The picture below presents possible control points in a simplified systems diagram that supports the meter-to-cash process at an energy supplier.

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Data will be collected on these control points and sent to the central process monitoring engine where it will be used to check for inconsistencies, make reconciliations, verify pattern behaviors, make data flow analysis, generate alarms, track and solve those alarms.

WeDo technologies transform data into manageable information leading to profit improvements. Energy companies can easily control the most critical processes and KPI´s associated to metering, estimation, tariffs, calculation, invoice preparation and delivery till payment and vindication process.

Several point of measure have to be placed in order to cross-check information and analyse pattern behaviours.

RAID architecture and technology enables its implementation from small to very large energy suppliers. It includes state-of-the-art technology, developed to collect and process data, ensuing maximum performance and having minimum impact on the suppliers’ systems.

RAID provides the end user a unique interface illustrated by the picture below:

   
 

Benefits

Management
• Ensured revenues and profitability
• Improved customer satisfaction
• Short term ROI
• Increased management control
• Facilitate Governance practices
•Proactive actions enabler

Technical
• Near real time data gathering, analysis and KPI monitoring in a centralized point
• Continuous running of validation, reconciliation and trending processes
• Automatic alarm triggering for faults and errors
• Verification of the integrity and accuracy of all the data
• Personalized usability configuration
• Easy learning coding features
• Integrated workflow in an end-to-end solution


raid_utilities Download the Business Assurance Solution Suite datasheet (PDF)

Through identifying, managing and reducing exceptions and reducing work in progress, unbilled clients are reduced, bill accuracy is increased, bad debt is reduced, cash flows are improved and net cash is increased.

Contact us to learn more about RAID for utilities: customerservice@wedotechnologies.com

 
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