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Equipment Management Assurance

Equipment Management Assurance

Audits activities and systems related with inventory management covering CSPs physical assets deployed in customer installations.

 

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Effectively managing equipment lifecycles and inventory is very important in the daily operations of a CSP, along with resource management to help keep costs under control.

RAID Equipment Management Assurance software provides CSPs with the ability to perform inventory and asset equipment lifecycle management. Applied to general customer devices (e.g., set-top-boxes, modems, routers, network terminals, etc.), Equipment Management Assurance identifies missing equipment and invalid requisitions and predicts out-of-stocks (or over stocks) based on current demand.

THE SOLUTIONS THAT ADDRESS YOUR NEEDS
Promote ease of adoption and accelerate audit control implementation with the software packages for Equipment Management Assurance

Asset Management Performance
Promotes efficient and effective management and delivery of services related to equipment provided to end customers.
Resources Inventory Holding Costs
It promotes pro-active and effective inventory management.
Suppliers/Partners Monitoring
Supports supplier and partner network management.
KEY AREAS COVERED
Give analysts a broader insight across the organization
  • Delivery Accuracy
    Performs resource order registrations, from activities that lead to allocation and delivery of equipment, triggered by requisition requests sent by various areas of the CSP, taking into account installation, configuration and activation of equipment. It also measures overall customer satisfaction.
  • Inventory Accuracy
    Performs inventory updates, controlling requisitions, tracking new equipment and returned equipment through continuous monitoring of existing resources in inventory (e.g., unrecovered, obsolete and faulty equipment needs to be clearly identified).
  • Supplier/Partner Management
    Monitors management requisitions, settlements and payments. Measures delivery times and customer satisfaction with the equipment provided.
CHALLENGES ADDRESSED
Address industry-specific regulatory and compliance requirements
  • Are the equipment orders accurate?
  • Is the inventory properly updated?
  • Is the equipment delivered on-time?
  • How effective is the supplier/partner management process?
  • Are the customers satisfied?
  • Do customer invoices reflect equipment fees?
  • Are settlements and payments accurate?

The RAID platform

See the full details of the platform that run today's most innovative and widely deployed Revenue Assurance and Fraud Management Apps in the telecom market.
With just a few clicks, gain visibility to information from across your entire business, to create an integrated, real-time approach to reducing organizational risks.

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