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AUTOMATE THE FULL CREDIT CONTROL AND CASH COLLECTIONS PROCCESS

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CollectionsBroker manages and automates your credit control and cash collections process covering the all credit lifecycle from the credit approval and credit control up to debt collection.

 


CREATING A PATH TO TURN REVENUE INTO PROFIT

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Keeping track of bills and payments through a well-established collections management process is critical to any business. CollectionsBroker streamlines and manages the entire collections cycle, providing the knowledge and experience that will help utility companies reduce credit risk and prevent bad debt. Through efficient credit control and collections management, we make sure your revenue turns into profit.

BUILDING CONSISTENT, INFORMED CREDIT DECISIONS

Credit Scoring
Collections and credit management teams rely on information and tools to effectively evaluate the creditworthiness of its customers and making consistent and accurate credit decisions in a faster and simpler way.

The CollectionBroker ‘Credit Scoring’ feature helps your utility company achieve growth and financial stability by tailoring credit risk management policies to your specific needs.

Our credit scoring module performs automated credit risk evaluations during the entire customer lifecycle. It predicts credit risk and triggers intelligent preventive credit control initiatives.



THE POWER OF A SOPHISTICATED CREDIT CONTROL RULES-ENGINE

Credit Control
Performing efficient credit-risk management requires utility companies to accurately segment its customers. For advanced, risk-based customer segmentation, the CollectionsBroker’s ‘Credit Control’ module provides your company with a highly flexible and easily configurable credit-rules engine for credit-risk management.

Through customer segmentation you can employ differentiated approaches that can be applied at any stage of the customer lifecycle. Improved credit control empowers your company with sophisticated mechanisms and processes for risk-based customer segmentation.


BOOSTING COLLECTIONS MANAGEMENT FLEXIBILITY

Collections
Utility companies that do not have a collections strategy that seamlessly adjusts to the customer’s present financial state will find it difficult to manage the collections process.

CollectionsBroker’s ‘Collections’ module provides your utility company with the ability to set up and fine-tune the approach that best suits each individual customer.

It allows for a more seamless handover of collection recovery information to external collections agencies. CollectionsBroker considers a set of combined variables that implement automated rules to determine what actions are to be taken along the customer lifecycle. 

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AGILE ANALYSIS HELPS TO ACCELERATE NEGOTIATIONS

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The CollectionBroker’s ‘Contact Manager’ software helps your utility company better assess overdue payments and set up bad debt recovery actions by establishing a real-time smart collaboration process across various teams, in order to audit and trace interactions with customers.

The software allows you to manage customer contacts and actions, setup alerts to undertake rapid investigations, and avoid customer dissatisfaction. Contact Manager reduces operational costs and allows your team to handle issues more efficiently.

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LEARN MORE ABOUT COLLECTIONS MANAGEMENT AND CREDIT CONTROL

 

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